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Community Developer - ReykjavíkDeadline

CCP Games

CCP Games

Software Engineering
Posted on Tuesday, September 19, 2023

Community Developer

Reykjavík - Full time

CCP is looking for a Community Developer to maintain, engage and grow the community for the award-winning MMORPG EVE Online!

Reporting to the Publishing Producer, the EVE Online Community Developer will work alongside colleagues in EVE Online’s tight-knit Community team at CCP’s Reykjavik studio in Iceland and will collaborate with CCP’s Brand, Public Relations, Events and Game Development teams.

The EVE Online community regularly grabs headlines due to its record-breaking battles, creative charity events and intricate space politics. As part of the EVE Community team, you will have the rare opportunity to build and foster relationships while collaborating closely with this unique and inspiring community.

Your Tasks:

  • Collaborate with the EVE Community team to oversee and administer EVE Online’s community, aligning devoted service of EVE players’ needs with CCP’s objectives
  • Develop strategies and implement tactics to engage and entertain EVE’s community
  • Work to address, communicate and resolve any issues related to the features and functionality of the game
  • Relay new community-requested features as appropriate to internal stakeholders
  • Collaborate with the Creative Services team on the day-to-day creation and delivery of relevant and engaging editorial content on social media platforms, including tweets, posts and discussions
  • Proactively interact with EVE Online’s community across all social media platforms with an EVE presence (e.g. Facebook, X, Reddit, Steam forum, YouTube, Instagram, Twitch, Discord) to generate fans and followers, build relationships and foster goodwill
  • Work with EVE Community teammates to monitor the success of EVE community activities against the team’s overall objectives

Your Profile:

  • Extensive familiarity with EVE Online or long-term experience managing online communities and gaming clans
  • Proficiency with office productivity software
  • Familiarity with all mainstream social media outlets including (but not limited to) YouTube, Facebook, X, Reddit, Twitch, Discord and Steam
  • Experience with social media campaigns and the ability to identify trends in community behavior and monitor relevant KPIs
  • Excellent research and organization skills – demonstrated ability to successfully plan, manage and execute projects
  • Highly developed communications skills, reliable dependability, and a professional work ethic with a high attention to detail
  • Ability to travel as required to represent EVE Online and CCP at various trade shows and industry events

What we can offer you:

  • The inspiring challenge of working in a pioneering environment in cooperation with amazingly talented and ambitious co-workers
  • A multicultural work environment that encourages growth, creativity and innovation
  • Double work station setup and flexible work environment
  • An active fun division that hosts regular events
  • An excellent canteen that offers a weekly breakfast and lunch menu as well as drinks and snacks
  • Discretionary quarterly and annual performance sharing plan
  • Annual sports grant
  • A mobile phone as well as a mobile usage package
  • Home internet
  • A conditional monthly transportation grant
  • Work environment that focuses on employee well-being
  • On-site doctor, free of charge, as well as other on-site services at a discounted price
  • Relocation Package