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Product Manager, Infrastructure

Discord

Discord

Other Engineering, Product
San Francisco, CA, USA · Remote
Posted on Tuesday, September 19, 2023

Discord is your place to talk. Whether you're part of a school club, gaming group, worldwide art community, or just a handful of friends that want to spend time together, millions of people use Discord every day to create connections, hang out, and talk.

It is crucial that we have enterprise grade infrastructure solutions that empower all engineers at Discord to deliver scalable, high quality infrastructure to support our rapidly growing and changing user base.

We're looking for a Product Manager to join and lead our Foundation team. You will be responsible for creating a vision, crafting a strategy, and building creative solutions to empower all employees at Discord with best in class infrastructure.

What you'll be doing

  • Guide the product philosophy, vision, and roadmap of our service platform. This is a 0→1 product so you will be building a platform for service creation and management that will be used across the company.

  • Understand the needs of product managers, engineers, and data scientists from across the company

  • Prioritize and make tradeoffs between investments in traffic, core services and databases to curate a roadmap that delivers outsized impact to all engineers at Discord.

  • Work with a team of engineers, designers, and data scientists to build a delightful and well engineered internal platform.

  • Craft KPIs to clearly articulate how service management and creation supports crucial parts of Discord’s overall strategy

  • Work cross functionally to understand how service management fits into the broader developer productivity landscape.

  • [Longer Term] Drive holistic improvements to developer velocity across different parts of the company.

What you should have

  • Ability to thrive in ambiguous environments, excited about finding solutions to complex problems, and then executing on them.

  • Passion and experience crafting internal tools to solve hard problems

  • 4+ years experience building and shipping great software as a PM, including responsibilities driving prioritization, trade-offs, and timelines.

  • 2+ years of experience focused on building self-serve B2B/B2C tools or marketplaces.

  • Proven track record of shipping products from design to deployment.

  • Demonstrated technical proficiency and effectiveness working closely with engineers.

  • Strong product sense and pride in understanding Discord and our users.

Bonus Points

  • Experience with internal compute platforms

  • Experience with Rust and Python

  • A love for empowering others and working with a very technical team.

  • Passion for Discord!

The US base salary range for this full-time position is ($190,000 to $204,000) + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

#LI-Hybrid

Benefits and Perks

  • Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
  • Mental health resources and quarterly wellness stipends
  • 14+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
  • Paid parental leave (plus fertility, adoption and other family planning benefits)
  • Flexible long-term work options (remote and hybrid)
  • Volunteer time off
  • A diverse slate of Employee Resource Groups
  • Plus commuter contributions and other perks for office-based employees

About Us

Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!